To sell online a person or company must take a number of steps. Auction sellers must have a product to sell, a way to take payment, and a shipping process. Many sellers overlook something just as important; a business email address.
Online sellers come in many sizes; from the big corporation, the regional business and the home business owner. Online auction sellers should consider themselves business owners and act appropriately to increase their profits and create good customer relations.
For example, online auction sellers should have a way to separate their
business and personal email. This is a privacy measure as well as a
organizational tip. When attending to urgent or important business matters one
does not need to hunt through personal email.
Also, one should not have to go through business email to find important
personal messages. An email user could attempt to use filters to separate the
two, but this seldom works well.
There are three types of email addresses available (POP accounts, web based accounts, and ISP email accounts). The first two are good ways for auction sellers or other online business owners.
If you own a web site create a POP email address using your hosting company's instructions. For instance if your web site is
www.readysetgosites.com create an email address like
orders@readysetgosites.com. The
best way to have a business email account is to get a domain name and hosting
account. If you want an email address and no web site, some companies sell email
accounts as a separate product.
A second way to get a business email address is to use a free online company such as Yahoo. A disadvantage of web based email accounts is the space limitation for attachments and email messages. Once your email account 'fills up' the rest of your email may not be delivered.
A third option is to ask for a second email address from your ISP. The disadvantage here is when you change ISPs, all your business contacts have the wrong email address. A hassle you ready don't need to deal with.
We strongly support using a hosting company such as
www.ReadySetGoSites.com where we have our web sites. Their email service allows you to check your email on any computer anywhere or by using Outlook Express. This is very handy if you travel or go on vacation. Numerous other services are available.
A professional business appearance occurs when one has a POP email address with your domain name. If you aren't ready to create a web site have your domain name forwarded to your eBay page or your auction management store such as Vendio.
A separate business email address makes correspondence with customers easier. It gives the appearance you are serious about your work and customers can depend on you for quality products. This increases confidence in your company and the likelihood of additional sales and positive feedback.
Keywords: online auction sales, email tips